Frequently asked questions
Can't find your answer? Reach out to us on the Contact page.
What is Calmyx?
A chat-based service that builds your business website in minutes – no technical skills needed, just tell us what you want. While a traditional website build takes weeks and costs a lot, with us the whole process takes about as long as a cup of tea.
Who is this service for?
Small businesses that need a simple, professional website – restaurants, hair salons, service providers, and similar. You don't need to understand web design: instead of a complicated editor, you get a real conversation that handles everything for you.
How long does it take to build my website?
The chat itself usually takes just a few minutes. Once you approve the preview and pay, reserving the domain and launching the site takes another 5-15 minutes.
Do I need technical skills?
Not at all. If you can't answer something, just say so and we'll figure it out for you – that's exactly what we're here for.
How much does Calmyx cost?
The first year is just $170 (that includes the website, the domain, and the first year's maintenance). From year 2 onward it's only $60/year. If you pay for two years upfront, you get both for $200.
When do I need to pay?
Only after you've seen and approved the finished website preview. We won't ask for a cent before that.
What happens if I don't renew my maintenance?
Your website and email accounts will stop working once the maintenance period ends. We'll let you know by email well before that happens.
Are there any hidden costs?
Not one. We always state every cost clearly up front – if something would go beyond your free allowance, we'll always ask and tell you the price before doing anything.
What is a domain?
Your website's own internet address – what people type into their browser to find you. Think of it as your shop sign, just online.
Can I get a .hu domain?
Yes, but a .hu domain requires a paper-based registration process that can't be automated – so it comes with an extra fee and a slightly longer turnaround.
Will the domain remain mine?
Yes, it's entirely yours. There's no long-term contract – if you decide to, you can move it elsewhere at any time.
Who writes the text for my website?
Whichever you prefer – if you already have text, we'll use it. If not, we'll write it for you, completely free.
How many times can I revise the text?
The starter package includes 5 free rounds of edits. After that, each additional edit is $5.
How many pages can I have?
The starter package includes up to 7 pages – research shows visitors tend to get lost in navigation beyond that. Extra pages cost $3 each.
Can I upload my own photos or documents?
Of course! You can upload up to 20 photos (max 5 MB each) and 20 documents (max 10 MB each) – we'll automatically read the content out of your documents for you.
Do I also get a business email address?
Yes, we'll set up up to 5 email accounts on your own domain for free, with a total of 5 GB of storage.
Is my website secure?
Yes, we provide a free SSL certificate (HTTPS protection) for every website – many competitors charge extra for this.
Is there an automatic backup?
Not at this package level, but after payment you can download your files at any time.
What if I want to cancel?
You simply don't renew your maintenance – there's no cancellation process or penalty.
Need a webshop or a booking system – can you build that too?
Calmyx builds static websites with one contact form. For dynamic features, we recommend WebGarden.eu, and we'll pass along everything you've told us with a single click.
How quickly do you respond?
Within 4 business days – though chat itself usually resolves most questions before you'd even need to ask.
What is the brand pack?
An optional add-on you can order from your account after your website is ready. Based on your existing logo and colours, we create the materials you need day to day — so that not just your website, but everything else you present looks consistent.
What exactly does it include?
Six items you can pick individually: brand guide in Hungarian (10 USD) and in English (10 USD), company letterhead document template (3 USD), HTML e-mail signature (1 USD), Facebook business page graphics (3 USD), and LinkedIn business page graphic (3 USD).
What is the brand guide for?
It's a PDF describing your brand's visual rules: exact colour codes, fonts, and correct logo usage. It becomes invaluable when you work with anyone else — a printer, designer or marketer: just send them this file, and everyone will use the same standards.
What are the letterhead template and e-mail signature for?
The letterhead is a Word document with your logo and company details — use it for quotes and official letters. The e-mail signature is a ready-to-paste signature that makes every message you send look professional.
What are the social media graphics for?
Ready-made images in exactly the right dimensions for your Facebook and LinkedIn business pages (profile picture and cover image). No resizing needed — just upload them.
Do I have to buy all of it?
No. You tick only what you need and pay for that alone. If you change your mind later, you can order more items from your account at any time.
What if I don't like one of the graphics?
You can regenerate the Facebook and LinkedIn graphics with one click — up to three times per item, free of charge.